In today’s globalized world, opportunities for personal and professional growth often come in the form of international experiences. For Arabic speakers passionate about hospitality and luxury travel, Accor offers an exciting career opportunity in the heart of Barcelona, Spain. As a Luxury Reservation Consultant, you can become a part of a team that’s shaping the future of hospitality while providing exceptional service to guests worldwide. In this article, we’ll explore this unique job opportunity, the company behind it, and what you can expect from this role.


The year 2023 brings a fantastic opportunity for Arabic speakers seeking employment in Spain. Accor, a global leader in Augmented Hospitality, is looking for Luxury reservation Consultants to join their team in Barcelona. This article provides insights into the role, the company, and the exceptional benefits that come with this position.

About Accor

Accor is much more than just a hotel chain; it’s an Augmented Hospitality leader with a worldwide presence. With over 230,000 hospitality experts, Accor creates unique connections and emotions for its guests, emphasizing the passion for service and limitless achievement. Their diverse portfolio includes 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

The Luxury Reservation Consultant Role

As a Luxury Reservation Consultant in Barcelona, you will play a crucial role in Accor’s Global Reservation Centre. Your primary responsibilities will include:

  • Assisting guests with their room and suite reservations at luxury brand hotels worldwide.
  • Engaging in authentic, unscripted conversations with guests as part of the “Heartists®” approach.
  • Providing thoughtful recommendations and knowledge about the various locations and properties.


To excel in this role, you should meet the following qualifications:

  • Education or work experience in sales, customer service, hospitality, or tourism.
  • Experience in luxury travel is a valuable asset.
  • Native-level proficiency in literary Arabic and fluency in English (C1).
  • Exceptional verbal and written communication skills.
  • Strong understanding of customer service principles.
  • Excellent multitasking, organizational, and time management abilities.
  • A strong sense of responsibility and accountability.
  • Curiosity and eagerness for self-development.
  • Respectful and collaborative within a diverse multicultural environment.
  • Passion for travel and hospitality.
  • Legal entitlement to work full-time in Spain.

Additional Benefits

Working as a Luxury Reservation Consultant at Accor comes with a host of additional benefits, including:

  • Private health insurance.
  • 24 paid holidays per year.
  • Attractive discounted rates for Accor’s iconic properties worldwide.
  • Daily food allowance.
  • Incentive plans.
  • Access to ongoing training and professional development.
  • Opportunities for career growth.
  • A diverse, inclusive, and enjoyable work environment.
  • A positive and supportive company culture.
  • A commitment to work-life balance.
  • Opportunities to give back to the community and make a positive impact.

Commitment to Diversity & Inclusion

Accor is committed to diversity and inclusion. They aim to attract, recruit, and promote diverse talent, creating an inclusive company culture where everyone feels welcome.

Why Choose Accor?

Working for Accor means more than just a job; it means embracing a limitless world of opportunities. Accor encourages you to be yourself, grow, learn, and explore a boundless array of possibilities in the hospitality industry.

In conclusion, if you are a passionate Arabic speaker with a love for luxury and sales, Accor’s Luxury Reservation Consultant role in Barcelona, Spain, could be your gateway to a fulfilling career. Embrace this opportunity to join a company that values diversity, supports your personal and professional growth, and dares to challenge the status quo.


1. How can I apply for the Luxury Reservation Consultant position at Accor in Barcelona, Spain? You can apply through Accor’s official website or job portals.

2. What is the work environment like at Accor? Accor offers a diverse, inclusive, and fun work environment, promoting a positive company culture.

3. Can I apply if I’m not a native Arabic speaker but am fluent in Arabic and English? Accor requires a native level of literary Arabic and fluency in English (C1) for this role.

4. What does the term “Heartists®” mean in the job description? “Heartists®” at Accor refers to individuals who provide service from the heart and engage in authentic, unscripted conversations with guests.